The KCTM values
In fulfilling its functions, KCTM formulated the core values which are inviolable commitments that express “what the institution is in terms of distinctive philosophy”; and what principles or qualities should infuse all practices and activities within the institution. The formulated principles will guide KCTM’s internal conduct as well as its relationship with the external world. They are enduring beliefs of the Institute. These values are as given below.
- Professionalism and Ethical Conduct
We seek the highest professional standards and ethical behaviours through openness, honesty, tolerance and respect for individuals in all disciplines
- Accountability
We aim to be responsible, diligent and ethical in decision making, transactions, dealings and performances
- Respect for the Individuals
We ensure equal opportunity and non-discrimination on the basis of personal ethics, religious, gender or other social characteristics.
- Effectiveness and Efficiency
We are conscious and output oriented aiming at using resources and striving to deliver high quality services within specified time to customers and clients according to planned targets.
- Participatory Management and Transparency
We commit to participatory management style by involving internal and external stakeholders in transparent decision making process which is at the heart of all we do.
- Continuous Learning
We are lifelong learners characterized by the desire for learning to learn, continuous building of skills, values and knowledge, throughout the work life of all individuals.
- Customer Focused
We are customer driven; in all endeavours, the Institute is sensitive and responsive to customers’ needs and has high commitment to customer care and satisfaction.